❓ FAQ – TrendzCartUAE

1. Where do you deliver?

We deliver all over the UAE, including major cities and remote areas.

2. Where do your products come from?

Our products are sourced from high-quality suppliers in China.

3. How long does delivery take?

Delivery usually takes 5–8 business days after processing.

4. What is your order processing time?

Processing takes 1–3 business days before shipment.

5. How can I track my order?

You will receive a tracking number via email once your order is shipped.

6. What payment methods do you accept?

We accept secure online payments through trusted third‑party gateways.

7. Can I cancel my order?

Orders cannot be canceled once processing has started.

8. What if I receive a damaged or wrong item?

Contact us within 7 days with photos/videos, and we will assist with returns or refunds.

9. Do you offer returns?

Yes — eligible items can be returned within 7 days. Items must be unused and in original packaging.

10. How do I contact customer support?

Email us at trendzcartuae@gmail.com — we reply within 24 hours.